We know when there's conflict? But how? We observe a behavior and we get a feeling, and if it's one of the right sorts of feelings, we "sense conflict". Breaking it down a bit more, we:
And how do we produce a behavior?
For this workshop, and for a lot of communication and conflict, item #2 is where the trouble often occurs. In box #2 are life experiences, metaphors, frames (Lakoff), filters, strategies (Rosenberg), world views, and much more. For the purposes of the workshop, I'll call box #2 our glasses.